Deaf-friendly consulting is a service that supports businesses to become more accessible and welcoming to customers who are Deaf or hard of hearing. Our services provide guidance, training, and support to businesses on how to serve their Deaf customers better. Here are some ways that our consulting services can assist businesses with Deaf customers:

• Accessibility Assessment: Our team can conduct an accessibility assessment to identify any barriers that may prevent Deaf customers from accessing the business. This assessment can help businesses understand how to make their premises, products, and services more accessible.
• Staff Training: We offer training to employees on how to communicate effectively with Deaf customers. This training includes teaching employees how to use sign language or other communication tools, as well as providing information on Deaf culture and how to be sensitive to the needs of Deaf customers.
• Product and Service Development: Our team can help businesses develop products and services that are accessible to Deaf customers. This includes creating accessible websites, providing real-time captioning or interpretation services, or developing products that are specifically designed for Deaf customers.
• Compliance with Accessibility Laws: We can help businesses comply with accessibility laws such as the Americans with Disabilities Act (ADA). This can help businesses avoid legal issues and potential penalties.
• Positive Reputation: By providing Deaf-friendly services, businesses can build a positive reputation within the Deaf community. This can lead to positive word-of-mouth referrals and increased business.

To be sensitive to the needs of Deaf customers, businesses can also take the following steps:

• Use Visual Aids: Businesses can use visual aids such as ASL interpreters, real-time captioning, or visual alarms to communicate with Deaf customers.
• Train Employees: Businesses can provide training to employees on how to be sensitive to the needs of Deaf customers. This can include teaching employees about Deaf culture and providing information on how to communicate effectively with Deaf customers.
• Provide Accessible Information: Businesses can provide accessible information on their products and services. This can include providing information in written form or providing videos with captions or sign language interpretation.

Our team understands that Deaf customers have unique needs and preferences, and we’re here to help businesses create an environment where they feel comfortable and respected. We provide a range of services, including training and consultation, that can help businesses better understand Deaf customers and their needs.

We help businesses identify and implement effective access strategies, such as providing closed captioning for videos and audio, providing visual cues for customers to indicate their preferences, and offering sign language interpreters to facilitate communication.

By working with Original258, businesses will be able to create an environment where Deaf customers feel supported and respected. We are committed to helping businesses create an equitable and inclusive experience for all their customers, and we look forward to working with you to make sure your customers feel welcome and valued.